4.1 The principal must provide the agent with any information on the principal itself and/or
any other travellers which is necessary for the formation of the agreement and its
execution, including addresses and phone numbers of the persons to be notified in
case of emergencies.
4.2 The principal agrees that the business travel agent provides the information referred to
in Article 4.1 (including mobile phone numbers and/or e-mail addresses of the principal
and any other passengers) to the service providers (e.g. airlines) as required for proper
provision of the contracted services. If the principal does not wish to provide this
information to the business travel agency and informs the business travel agency of
this dissent, then the business travel agency is not liable for delays and/ or other
damages resulting from being unable to provide information in a timely manner to
travellers by or on behalf of the business travel agent.
4.3 The fees for the services to be provided under the service provider’s terms, and under
the present general terms, may be amended, even after the agreement has been
entered into. Such amendments will be announced and oncharged at the earliest
opportunity. If a charge is payable for any service provided by the agent, this fact must
be announced in advance.
4.4 No fee changes can be oncharged after the principal and/or the traveller has taken
receipt of the ticket and/or other travel documents.
4.5 The principal must ensure that s/he and/or the other travellers have the necessary
documents upon departure, such as a valid passport and any visa, inoculation
certificates and vaccinations which may be required.
4.6 The principal and/or traveller himself must obtain the necessary extra information s/he
requires from the relevant authorities and will check whether the information previously
obtained is still correct, in good time before departure.
4.7 The principal and/or traveller must abide by the instructions issued by or on behalf of
the service provider, and in particular the check-in times and/or recommended transit